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Wonderfully Wyrd Return & Cancellation Policy
Thank you for shopping at Wonderfully Wyrd! We are dedicated to providing you with exceptional products and services. If you encounter any issues with your order, we are here to assist you.
Cancellation Policy
You can cancel your order within 12 hours of placing it. To cancel, email us at hello@wonderfullywyrd.com with your order details and reason for cancellation.
Note: Orders cannot be canceled once they have been shipped.
We offer a 7-day return policy from the delivery date for defective or damaged items. To qualify:
- Items must be unused and in their original condition with all packaging.
- Return shipping fees are the responsibility of the customer.
To initiate a return, contact Customer Support at hello@wonderfullywyrd.com.
7-Day Return Policy (If Applicable)
If your item is defective or damaged upon arrival, we accept returns for these items only. Contact us within 2 hours of delivery with:
- Your order details.
- A description or photos of the defect or damage.
If eligible, we’ll provide a return authorization and instructions.
Defective or Damaged Items
- Contact Us: Email hello@wonderfullywyrd.com within 2 hours of delivery with your order details and photos of the defect or damage.
- Authorization: If eligible, we’ll provide return authorization and instructions.
- Packaging: Securely package the item in its original packaging or suitable alternative.
- Return Shipping: Customers are responsible for return shipping fees. Use a reliable service with tracking and insurance.
- Inspection & Refund/Exchange: Once we receive and inspect the item, we’ll process a refund or exchange to the original payment method if eligible.
Return Process
- Returns are accepted only for defective or damaged items upon arrival.
- Items must be returned in their original condition with all packaging, tags, and labels intact.
- We reserve the right to refuse returns for items that have been tampered with, misused, or damaged due to negligence.
- Sale items cannot be returned or exchanged.
- This policy applies exclusively to defective or damaged items upon arrival.
If you have any questions or need assistance, please contact Customer Support at hello@wonderfullywyrd.com.
Thank you for choosing Wonderfully Wyrd!